Job Description
BUSINESS SUPPORT ASSISTANT
Reference numberSS20069RegionUKLocationSouth WestSub locationOldbury, AvonFunctionAdministration / SupportEmployment typeFull Time - PermanentHourly Rate BandsN/ASalaried/Hourly-PaidSalaried
POSITION OVERVIEW
To support the Business Support Manager
To have a good understanding of the makeup of the AFP and support in producing the document as and when required. Give support in resolving invoice queries to ensure that invoices are paid in a timely manner to avoid any disputes that could affect the day to day operation of the account. Respond to Cemar Queries as required. Give support in the managing/issuing of Catering order numbers across all sites for the Magnox Contracts.
RESPONSIBILITIES
Raising Purchase orders for Hard, Soft and Catering services as required.
Retrieving information on request to support the build up of the AFP
Deal with supplier queries
Respond to Cemar queries on behalf of Interserve raising early warnings, compensation events and general communications.
In the absence of the Business Support Manager support the Site Facilities Manager to present the AFP to the client.
Give support as required to the Business Support Manager to collate and publish the KPI scores for the 10 Magnox accounts.
General administration for the account to support the helpdesk/administrative Maintenance support and any other admin support as directed by the Site FM Manager.
WHAT WE ARE LOOKING FOR
Computer literate along with basic knowledge of excel (preferred).
Proven track record of good customer Service dealing with day to day queries.
Ability to develop in a role that requires numerical aptitude.
Person
Good interpersonal skills - ability to work alone or as part of a team.
Good attention to detail.
Disciplined and able to deliver under pressure.
Flexibility able to multi task.
ABOUT THE COMPANY
Interserve's vision is to redefine the future for people and places. We are one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.6 billion and a workforce of 80,000 people worldwide.