Job Description
Would you like to work somewhere that you’ll be welcomed into the heart of a friendly team from day one?
Would you like to work in a fast-paced environment for a Company that is really going places?
Would you like to work somewhere that you’ll be respected, your ideas listened to and your creativity encouraged?
Would you like to work somewhere that you will be made to feel like you’re playing your part in shaping the Company’s future?
If you answered yes to the above, then that ‘somewhere’ is the Hain Daniels Group. We’re currently recruiting too, so apply now!
Job Description
To support in customer ordering process and ensure customer service levels are maintained.
Key Accountabilities:
Input of customer orders on to OHF System
Transport ordering
Preparation of delivery paperwork and picking information
Inputting of data ref pallet returns
Respond to customer calls & emails
Support Account managers in their day to day activities.
Liaise with customers ref delivery shorts / production issue.
Promote and Foster good communication with customers.
To apply the highest professional standards in all activity, internal or external, enhancing reputation of the company and its employees
Ensure compliance to all company procedures
Ensure objectives, deadlines and KPIs are achieved
Qualifications
Knowledge & Skills:
High level of attention to detail
You will need to demonstrate good IT skills, word, excel & access.
Must be able to work using own initiative as well as being part of a team
Must have a good understanding of company product and customers, as well as a general understanding of site hygiene, technical and Health & Safety procedures.
Professional appearance and manner.
Demonstrates a ‘can-do’ attitude.
Core Competencies:
Adherence to company procedures and legislative requirements.
Adherence to company Communications Policy.
Continuously evaluate own development and business needs to satisfy ever changing requirements of the business.
Assist in the training and development of others to ensure adequate cover for holidays and sickness etc…