Job Description
A role as Global Support Center (GSC) Engineer at ASML consists of a diversity of tasks and responsibilities:
Solving complex technical problems together with the local team most of the time remote, often on-site. (up to 30% of your time)
A continuous drive to stay updated and informed on new technologies, functionalities and products. Being eager to learn and absorb this knowledge are very valuable.
Sharing knowledge and expertise amongst colleagues within the GSC and with local engineers to increase the efficiency of our customer service. Travelling on-site when new system types are introduced to customers is an example of this aspect.
Software Competence (SW)
As a GSC SW engineer you will be responsible to troubleshoot & resolve issues related to equipment problems in the sub-competences: Computer Systems, being hardware and software; Operating system (SUN/LINUX); Software facilities (a collection of Data Handling and Configuration Tooling); Lot Operations embedded in automation and reporting and Network components.
This requires a strong analytical skill-set combined with clear and understandable communication. Next to that it is required to have affinity with hands-on skills.