Job Description
As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Now it’s your turn to take the next step and help make the world Run Simple.
Come and join our SAP Hybris Education team where we focus on creating education material for the latest SAP Hybris software products. We are a multicultural team of over 30 individuals. We develop our coursework in the Agile environment working closely with our product team.
In this position you will focus on creating materials for classes in our C4C area as well as integrations between Commerce, Marketing, Billing, other SAP backend systems and the new YaaS applications.
EXPECTATIONS AND TASKS
Work proactively and communicate with subject matter experts, software developers, product managers and trainers to extract the right information to develop training content
Create high-quality technical and functional training content in English
Blueprint and implement an enablement strategy for different products within our portfolio
Design and create exercises for software development training
Set up (install), configure, customize and integrate different products from the SAP portfolio
Work closely with target audience to understand their needs while developing a training
Work across and as part of Agile teams to gain an in-depth understanding of the products and training requirements
Design and test functional use cases and business scenarios
Outline tutorials for end-users and developer guides
Storyboard instructional material
Understand complex technical concepts and functional business processes quickly and explain them comprehensively verbally and in writing
Manage all activities related to the release of training content
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
You are not afraid of reading source code and you are passionate about explaining it to others?
You are not afraid of getting your hands dirty experimenting with integrating multiple products? Then you are the person we want!
Required skills
Degree in Information Technologies, Computer Science or other related field
Experience with: SAP Hybris Service Cloud (C4C), HANA, Fiori
Technical knowledge in few of the following: SAP ERP, SAP CRM, SAP Hybris Billing (former SAP BRIM), S/4 HANA, ABAP?(NGAP), SAP BYD (focus SFA)
Technical ability and interest in complex programming tasks, software architecture and best practices
Willingness to dive into technical detail, experiment, configure and demonstrate technical concepts
Ability to understand business scenarios and contexts and connect them to applicable technical concepts
Ability to write in explanatory and procedural styles for multiple audiences
Experience working with cloud software products
Excellent written and spoken English language skills (German is not required)
Preferred skills
Former teaching, software development or consultancy experience is a big plus
Experience integrating disparate systems – data integration or process integration will help
Experience in Agile software development
Project management experience is a plus
Familiarity with Activate or Hybris ALF
WORK EXPERIENCE
3+ year of proven hands-on experience in the field as consultant for one of the SAP products
Hands-on experience in creating technical training content, writing documentation or similar