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YHA (England & Wales)Job details Job title Pricing / Revenue / Commercial Analyst Job reference YHA0000784 Date posted 28/04/2017 Application closing date 07/05/2017 Location Sales Salary £23,441 to £25,771 per annum Package +Benefits Job category/type National Office - All, National Office - Sales Job description Permanent - 37.5 hours per week Please Note: This role is open to current employees of YHA only at this time. As a Commercial Analyst, you will analyse, pro-actively report and make recommendations to Commercial Management on measures and actions to improve the performance of all YHA trading lines and products. This will ensure continuous improvement, financial growth and increased efficiency. Key Role Responsibilities: * Use reporting tools to manipulate and interpret the data; to report and present key data clearly and succinctly for management to review * Work with stakeholders, providing insight and analysis on availability, opening patterns, inventory and product placement across the network. * Provide clear and concise information; regular and adhoc reports as required, to inform decision-making advising of key risks and concerns. * Undertake analysis of pricing structures and booking patterns for Groups, Families and Individuals and Travel Trade Customers and make recommendations to improve overnights, revenue, yield and retention. * Provide analysis of pricing structures for Educational Packages * Formalise the analysis of competitor activity and market conditions; provide and present detailed reports. * Provide analytics on promotional activity to measure the effectiveness of promotions, offers and sales to provide insight into incremental business generated and return on investment (ROI). * Administer groups pricing systems * Review the customer journey; make recommendations to ensure systems and processes always deliver the best service Person specification: * Proven ability in an operational support role including the ability to explain issues affecting performance and provide authoritative advice * ICT literate including proficient use of Microsoft packages, in particular have excellent Excel skills to produce data analysis, pivot tables, What-Ifs, graphs and charts * Working knowledge of database systems e.g. SQL/SAS/Qlikview and VBA * Excellent communications and presentation skills * High attention to detail and excellent organisation skills * Ability to spot trends and patterns * Flexible approach to working hours including some weekend work and occasional overnights in the hostel network. * A degree of equivalent in a related discipline such as business analytics/Mathematics/Statistics or other related subject would be desirable. Benefits YHA employees make a positive difference to the lives of young people every day and as an employer we really value the contribution they make. As an employee you'll receive: * Generous holiday entitlement - 29 days + Bank Holidays. * Auto enrolment into the YHA Pension Scheme. * 10 FREE Hostel stays for you and up to 3 friends across England and Wales every year. * Access to 'Live More for Less' which give you exclusive high street discounts, savings on your weekly shop and money off hundreds of products from holidays to car insurance. * A fantastic health care cash plan where you can claim money back for dental, optical and medical treatments. Please note: In order to become an employee at YHA you must be able to produce evidence of your Right to Work in the UK. YHA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. A DBS check will be carried out for all successful applicants.
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