Job Description
We are currently looking for a new team member for PSO team. The PSO team is dedicated to the success of the customer and their implementation. It ensures that GMC Software Technology’s customers successfully implement their solutions. A Professional Services Organization Consultant (PSO) influences the success of each implementation. Each Consultant is a vital link between the customer and GMC.
RESPONSIBILITIES:
Delivering the projects within schedule and budget constraints
Fullfilling customer satisfaction and business needs
Building strong vertical skills on GMC products and designing deployment architectures accordingly
Preparing project deliverables
Ensuring that GMC quality standards are met by all deliverables and communications
Coordinating junior resources and partners in the delivery of project activities
ESSENTIAL REQUIREMENTS:
5+ years of experience in IT/software consulting
Project management and service management skills
Knowledge of Enterprise architectures
OTHER REQUIREMENTS:
Experience in the banking, insurance or utilities industries
Strong Analytical and problem solving skills
Solid Interpersonal skills
Knowledge of customer communications management, personalized printing applications, layout and any other form of electronic communication is a plus
Formal project and service management training (Prince2,CAPM,PMP,ITIL) is a strong plus