Job Description
The Senior Linux/Windows Consultant is responsible for managing a cloud environment and customer environments. The scope of the function includes servicing change requests, incidents and problems to maintain the system-quality at level and improve the technical platform, the process and the service.
Your tasks will be:
Service change and incident requests
Analyse, evaluate and implement change-requests
Analyse, evaluate and solve incidents and problems
Ensure the service level agreements to be respected
Maintain system quality at level
Perform continuous improvement based on incidents, problems, risks, etc …
Perform capacity management on business-, service- and component-level
Contribute to the patching and hardening processes
Improve the technical platform
Share knowledge with the team members
Identify opportunities and make proposals to improve the system
Participate in the implementation of technical projects to improve, standardize and modernize the environment
Improve process and service
Contribute to the development and follow up of SLA’s
Participate to the identification, implementation and update of KPI’s for the service
Identify opportunities and implement measures to improve the process
Support the Audit and Security regulation processes
Profile
You have at least 5 years of experience as a System Engineer/Administrator
Mandatory knowledge and experience in following areas:
Linux/Unix expertise (advanced)
Windows Server 2008 & 2012
Active Directory 2008 & 2012
Windows Clustering techniques
VMWare vSphere, vCenter, VCB, SRM, …
TCP/IP & LAN & WAN expertise
Networking and Security
Knowledge in one or more of the following areas is an asset:
Veeam Backup and Replication, Backup Exec Windows Server Backup, TSM
Scripting (Batch, VBS, PowerShell)
Citrix XenApp, Citrix XenDesktop
IBM and/or HP Hardware
Software Distribution concepts
Frameworks MS SCCM
Windows patch management (WSUS)
Windows Terminal Services
SAN & NAS concepts
SAN HBA usage & connectivity
Storage virtualisation
Knowledge of ITIL
You are a teamplayer and problem solver. You have good communication-, organization- and documentation skills. You are customer oriented and open for a challenge. Assertiveness and flexibility are not an issue for you.
You have a good knowlegde of Dutch/French and English.