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Sitel UKAbout Us “Sitel is hiring the best Customer Service Advisors for Technical Support.” Are you technically skilled and can you provide excellent service on the phone? Sitel has an exciting cooperation with Garmin, supporting their Nordic market and thus we are searching for customer service advisors to join our existing Swedish Team. The Tasks As a customer service advisor it will be your responsibility to provide technical support on Garmin’s products and make sure that the technical challenges of the customers are handled efficiently and with a smile. Therefore, fluency in Swedish and English is a requirement and preferably you master one of the other Nordic languages - Finnish, Swedish or Danish. Garmin is known as a leading worldwide provider of navigation and are committed to making superior products for automotive, outdoor, and fitness markets that are an essential part of the lives of the Garmin customers. Garmin’s products are known for their quality and imminent design and this has to be reflected in the communication with the customers. As a customer service advisor, you will have to comply with the standards and the code of conduct of both Garmin and Sitel. To complement the quality of the products we have to ensure that the service accompanied live up to the highest possible standards and thus we are looking for extraordinary candidates. Job Summary Your Requirements We’re only hiring the best and if you are one of the best, you can tick off the below: I have previously worked in a contact center or within customer service – and I loved it. My communicative skills are second to none and I am fluent in Swedish. And preferable one of the other Nordic languages, Finnish, Nprwegian, or Danish. I enjoy all aspects of customer service. No matter if it’s answering questions or dealing with complaints. I have an interest in technical solutions and I am intrigued by Garmin’s innovative world of gadgets. Every day I strive to be the best and I do my utmost in all aspects of my work. Why you should join Sitel At Sitel we believe our staff is our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are health insurance, great pension scheme, daily organic fruit, a nice open working station, and a great social environment. Here is an atmosphere of joy, pace and ambitions and we often have social events, contests, and other fun activities to make everyday life dynamic. We take care of you and your development and make sure that you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times. If you have any questions regarding the position, feel free to contact our Team Managers, Esben Knudsen at [email protected] or Mads Aspelin at [email protected]. The work place will be at Sluseholmen 2-4, 2450 Copenhagen Southwest. If you feel that this ad sums up your character and your ambitions, please submit your resume and cover letter by clicking "Apply Now" on this page. For more information on Sitel, please go to www.sitel.com, or have a look at our FaceBook page. Job Segment: Social Media, Technical Support, Customer Service, Marketing, Technology
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