Job Description
The SAP Hybris TEK department (Technology Education and Knowledge) cares about providing services to a department of 300 people SAP Hybris Cloud Services and Support.
The team consists of different specialists of various topic areas (7 team members) and works in global scope.
EXPECTATIONS AND TASKS
Create and maintain documentation for SAP Hybris CloudServices (at http://help.hybris.com new project) - an information hub for developers using SAP Hybris Commerce Cloud Edition
Produce high-quality documentation in English in collaboration with subject matter experts (developers, support engineers, dev-ops engineers)
Work as a part of an agile team to gain an in-depth understanding of the product and documentation requirements
Collaborate with other User Assistance Developer (Technical Writers) on documentation standards and information architecture
Provide communication expertise and editing support to other colleagues within SAP Hybris Cloud Services
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Required skills
Bachelor degree in Information Technologies, Computer Science, Engineering or equivalent
Excellent writing and speaking German and English language skills
Ability to quickly understand complex technical concepts and make them understandable through documentation
Excellent communication and collaboration skills
Strong organizational skills, structured thinking and a mindset of user advocacy
Preferred skills
Essential understanding of Agile software development
Preferred experience in XML, HTML, source code reading
Basic knowledge of some modern programming languages (e.g. Java, C#, Scala, Ruby, Python etc.) is an advantage
WORK EXPERIENCE
2+ year of proven experience in technical writing of software documentation