Job Description
In the ASML product life cycle you will have the following responsibilities:
Perform in-depth analysis of structural issues of the high-volume installed base at our customers.
Identify structural improvements to the design of ASML products and estimate their impact on CS operation
Identify structural improvements to the Service Mix and implement them globally in CS
Handshake and validate Service Mix that is supplied with new products and functionalities by Development & Engineering while safeguarding the needs for Fab Teams to be able to execute maintenance independently of external support.
Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training and Knowledge Transfer.
Facilitate and maintain a global competency network.