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Mandarin OrientalScope of Position To direct, coordinate and exercise functional authority for the planning, organisation, control, integration, and completion of engineering projects (new, renovation, repair and maintenance) to, and not limited to, building and grounds, plants, machineries and equipment. Overall Responsibility Establish engineering guidelines and standard operating procedures to maintain excellent standards of quality and reliability in the Resort and Residences. Establish a monthly reporting system in order to monitor Key Performance Indicators, guest room maintenance, energy consumption, operational and energy expenses, project updates, LQE activities and other specific tasks. Establish, implement and maintain the FLHSS&E procedures, including relevant business continuity management plans and standard operating procedures. Manages the combination of employing engineering colleagues and engineering outsourcing companies to minimize operating expenses. Formulate and implement strategic direction for the hotel's environmental protection activities and involvement in the local community. Develop, implement and monitor the preventive maintenance programs for all assets of the hotel. Ensures that the hotel operates in conformity with the local codes and regulations related to all areas under the positions responsibility. Updates the General Manager and EXCO of any changes or amendments that will affect the hotel Hotel Asset / Project Management Prepare annual and Five-Year capital plan. Manage all CAPEX and POMEC projects in accordance with the group policies and procedures. Manages the Energy and Water Management Program Oversee the strategic direction of general projects related to the enhancement of the hotel. The project management covers the areas of planning, administration, implementation and evaluation of financial results of the projects. Financial Responsibility Support the General Manager and Financial Controller in the following: Monitor and prepare forecasts on the hotels POMEC expenses. Prepare a summary and analysis of the annual POMEC budget. Prepare annual POMEC budgets. Participate in the formulation of the strategic business plan of the hotel Manage the engineering contractor selection and documentation as per the relevant MOHG policy and procedures. Human Resources Support the hotel General Manager and Human Resources Director in the following: Recruitment and selection of qualified technicians and engineers. Manage the engineering workforce in compliance with the hotel human resources policies and procedures as well as local codes and regulations. Ensure that the Legendary Quality Experience standards are implemented and respected by all colleagues. Ensures that engineering colleague's performance is monitored and that individual career development programs are developed. Labour cost management. Community programs. Information Technology Initiate the deployment of technology to improve the sophistication of the engineering departments and support the ITT manager with the following: Telecommunication system upgrades or enhancements. Assist in annual maintenance of the contingency systems that support IT&T equipment and systems. The roll out of computerized maintenance management system Research innovating technology solution that improve the engineering function productivity and effectiveness. Health and Safety To be aware of, and comply with, safe working practices as laid down under Company H & S Manual, as applicable to your place of work. This will include your awareness of any specific hazards at your work place. To be aware of, and comply with Food Hygiene Standards. To wear any appropriate protective clothing provided by or recommended by the Hotel. To report any defects in the building, plant or equipment according to the Hotel procedures. To ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures. To attend statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health & safety. To attend any training deemed appropriate by your Head of Department. To elect a departmental health & safety representative. To ensure H&S representative attends all meetings To undertake responsibility for supervising, training and instructing colleagues in terms of H & S. Requirements - Experience, Skills, Education, Qualifications Excellent communication skills in all aspects: verbal, written and non-verbal Strong creativity Approachable, open-minded and fair Flexible work hours to meet the demands of a 24 hour operation High energy and hands on in the operation Must be able to work in a team and independently on occasions High standards and very professional Engineering studies such as Mechanical, Electrical, and Building Services. Minimum of 5-10 years as Chief Engineer or Director of Engineering within luxury hotels. Previous opening experience an advantage Excellent knowledge of major building systems, power plant, air conditioning system, kitchens etc. Experienced and knowledgeable in energy management. Quality driven with a passion for excellence in guest service and satisfaction Possess excellent organizational and administrative skills, result oriented, excellent interpersonal skills, self-motivated, team player with good leadership skills · Experienced user of office automation applications, including Word, Excel amongst others. (ref. 52660)
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