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GetYourGuideAre you looking for a part time (20 hours) job? Do you fluently speak at least 2 European languages? If so, then GetYourGuide would love to hear from you! Our Ground Operations teams are the GetYourGuide destination specialists. They know the best ways to explore our most popular attractions and are accessible and engaging to our customers! What are your responsibilities? Welcome and greet customers at our meeting points, be the main point of contact for all queries and special requests Provide our customers with a wide range of information on itineraries, destinations, and culture Understand our customers needs and recommend the best GetYourGuide products available to ensure they enjoy their visit Organize entry to attractions, transport when needed, and assist with queues Check GetYourGuide vouchers and additional documentation as required Gather feedback from our customers and share with the entire GetYourGuide team Who are you? You have worked in an active operations or customer service focused role and have an effortless ability to deal with customers You are able to maintain a positive attitude regardless of your surroundings You dont want to be stuck in an office and enjoy being on your feet for half the day regardless of the weather You have a passion for the arts, entertainment, monuments, and the tourism industry You have excellent command of English and at least one other European language: French or German would be preferred You are a team player, approachable, and solution-oriented You are a certified tour leader Why work with us? You are granted full ownership and responsibility from day one You will be an integral part of the companys scaling and growth You will work with an international, creative, and dynamic team and discover an environment that truly allows for continuous learning and growth We reward hard work and celebrate success Enter into a fun, exciting industry and work with one of its technology leaders Interested in an inside look at being a Guest Relations Coordinator? Read Trading an Office for the Colosseum: Meet Alessandra, Guest Relations Coordinator. And be sure to check out Recruitment Step by Step - What You Can Expect for more information on our recruitment process. If you have any further questions please do not hesitate to contact us via [email protected]. Please note that this position is only available Part-Time and requires you to be on your feet carrying a 1-kilo bag of equipment for 4 hours (20 hours/week).
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