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Zurich Financial ServicesWe are looking for you! As an intern in Sales and Customer Care, you have the unique opportunity to gain first-hand insights into the transformation process and take on responsibility for your own deliverables. You learn how different distribution channels collaborate at Zurich and how Workforce Management improves reachability for our customers. Depending on duration and focus of your internship, you analyze data from our phone systems, take over responsibility for a weekly Performance Report, design ad-hoc reports for decision makers or automated templates. With these concrete work results, you get a chance to show off your skills. Your Role As an intern in Sales and Customer Care your main responsibilities will involve: Configuration of templates and data-driven reports Analysis of data to identify potentials for improvement Clean up data and display it in charts for decision-makers Support the updating of regular performance reports in different Projects Your Skills and Experience As an intern in Sales and Customer Care your skills and qualifications will ideally include: Enrolled in the last year of a Bachelor’s program or with a Master’s degree in progress A flair for data and statistics Interest in insurance and direct business First experience in the areas of data analysis, workforce management, or with an insurance company Excellent MS Excel and advanced MS PowerPoint skills Motivated, committed and willing to show initiative Stellar analytical skills Strong interpersonal and communication skills Team player and customer focus Fluent in English and at least one Swiss national language Additional Information Primary work location is Zurich-Oerlikon. If you value an exciting and varied working environment and meet the above requirements, then our recruiter Dominique Josephine Vögeli is looking forward to receiving your application by clicking on the button “Apply online”. Who we are Zurich is a strong brand - more than 1.4 million Swiss customers place their trust in our products and services. Our 54,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability. Information for recruitment agencies Zurich accepts no unsolicited applications from recruitment agencies for this position. We therefore request that recruitment agencies do not submit any candidate documents either via our employees nor through our online career portal. We refuse any responsibility for unsolicited applications as well as any associated fees. Thank you for your understanding.
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