Job Description
Tasks:
The Customer & Innovation Operation Manager - Digitalization will work closely with our Business Units (BUs) to ensure that ABB Ability™ solutions are well documented, address customers’ needs, articulate value creation; support the BUs in customer meetings and provide solution training.
The main accountabilities include:
- Provide support, instructions and training to ramp-up and run the ABB show rooms and Collaboration Labs to maximize customer engagement and to articulating and showcasing ABB Ability value creating.
- Runs programs and implement ABB Ability™ and update all Show rooms and Labs globally
- Ensure that labs are maximizing ABB value creation and showcasing ABB Ability™ solutions. Follow the set standards and ABB design guidelines.
- Collect best practices and learnings from the show rooms and labs, and maintain a relevant solution catalogue.
Requirements:
- 10+ years’ experience in innovation and program management
- Relevant experience in the software industry or in the industrial sector with digitalization/IoT/Industry 4.0 exposure
- Experience in Agile Methodology, Software development, Scrum, Minimum Viable Product (MVP)
- Understanding of value based selling, design thinking, CX/UX, rapid prototyping, MVP, scrum, design sprints, software development process and agile methodologies
- Experience running company show rooms, innovation centres and/or collaboration labs is highly desirable
- Understanding of value based selling, design thinking, CX/UX, and direct experience working with customers and partners. Sales, business development, and/or marketing experience is a plus
- Systematic approach, business-oriented and result-driven mind-set
- Experience in a global, matrixed organization, and ability to successfully interface with all levels across the organization, and lead by influence
- Solid relationship management skills, demonstrated communication skills in a multi-cultural and multinational environment
- Excellent command of English (oral and written) paired with excellent presentation skills
- Availability to travel internationally as required
Additional information:
Interested in joining our team in this role? If so, we look forward to receiving your application via our online careers tool (please note that applications via email or LinkedIn cannot be considered). Please submit your CV and motivation letter in English – documents in other languages will not be reviewed.
Cinzia Campanini
Talent Acquisition Partner, ABB Asea Brown Boveri Ltd
For inquiries (no email applications):
[email protected]
Let’s write the future. Together. www.abb.com/careers
We reserve the right to withdraw this posting at any time
Location:Helsinki,,Finland Contract type:Regular/Permanent Business Unit:Business Function Operations Date posted:2017-05-21 Job function:Project Management Publication ID:HQ61376797_E17
ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing more than a 125-year history of innovation, ABB today is writing the future of industrial digitalization and driving the Energy and Fourth Industrial Revolutions. ABB operates in more than 100 countries with about 132,000 employees www.abb.com