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Job Description
Retail - Till Supervisor
Fareham, Hampshire - Permanent - Full Time - 35
Hours will be between 7.30am and 7.00pm Monday to Saturday to reflect operating times. Sundays will be scheduled on a rota basis with the team working hours of 9.00am to 4.30pm.
We love our customers. They’re just like our Till Supervisors – people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Till Supervisor, you’ll be a big part of why our customers come back, as part of a growing business that’s as ambitious as you are.
Your role as Till Supervisor will be all about making sure every customer receives the very best service, every time. Thanks to your warm friendly manner, helpful approach and product knowledge, customers will make us their first port of call when ticking those to-dos off their list. After all, having brilliant ranges means nothing if we don’t provide a great experience to match. As the face of our business, you’ll encourage your team to let their personality shine and deliver the kind of service you love to receive. This will involve establishing a daily till rota, making sure everyone has the training they need and keeping a close eye on things to ensure we’re hitting every customer service and security target.
Of course, we don’t expect you to know Wilko inside and out. Which is why we train and develop our Till Supervisors to build the knowledge, confidence and skills they need to inspire others and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping all sorts of people.
At Wilko we love nothing more than helping our customers to get stuff done – and supporting our people to grow their skills and career too. With progression opportunities, brilliant training and a great set of benefits, it’s your chance to help shape where our business and your future goes next. So, apply now at wilko.jobs