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Vestas Blades (UK) LtdAre you passionate about providing direct support to our Service organization on customer related technical questions? And would you like to be a key person with the opportunity to take your technical expertise to the next level? Then we would like to expand our experienced and dedicated global team with you! Global Service > Global Technical- & Operational Support > WTG Engineering & Support EMEA North Wind Turbine Generator (WTG) Engineering & Support EMEA North is a sub department of WTG Engineering & Support - Global, who is supporting the Service departments, Construction departments and local Sales across the world with technical knowledge, and acting as the link between R&D and their local business units. WTG Engineering & Support EMEA North consists of 17 people all located in Videbaek, Denmark. The main areas of support are Electrical (generator converter, control system), Mechanical (gearboxes, yaw, hydraulic, lubricants), and Software. The main tasks for the department includes: providing direct phone support to service technicians in troubleshooting and repair, evaluating damage on main components, remote software upload, providing answers to technical questions internally and externally, and taking part in customer meetings and seminars. Responsibilities Reporting to the Senior Manager for WTG Engineering & Support EMEA North you will be part of a highly experienced and dedicated team. Together we take leadership for implementing Vestas' strategy, supporting the Service and Construction organizations and local business units with technical knowledge, securing customer focus and safety. Your key responsibilities will include to: Be the link between WTG Engineering & Support EMEA North and Technology R&D. Follow-up on the technical part of electrically related jobs with focus on turbine performance. Provide timely and correct responses and support to the Service and Construction organizations. Answer requests and emails, and handle failure reports from Service technicians. Prepare Technical Customer reports, and present Technical matters at customer meetings. Execute remote Software upload project. Ensure that technical knowledge is shared within the Team. Qualifications A relevant technical education, such as Engineer, preferably Electrical, or strong experience within a similar technical area Working experience from the wind industry is preferred. Solid knowledge of electrical systems. Knowledge of wind turbine software and Vestas turbines in particular is advantageous. Competencies You possess strong communication skills in English, both spoken and written. You are organized, self-driven, responsible and take initiative You are a team-player, and capable of excelling as part of a global team You are able and willing to travel across different regions You are customer-oriented and understand the business value seen from a customer perspective You find it easy to network and build relations, both internally and externally What we offer We offer an exciting job with excellent opportunities for professional and personal development in an inspiring, and international environment at the world’s global leader of wind energy. We value initiative, responsibility and the right balance between creativity and quality in all solutions. You will become part of a highly professional environment with a strong technical commitment. Additional information The work location will be in Videbaek, Denmark. You should expect approximately 30 travelling days per year. For additional information about the position please contact Senior Manager WTG Engineering & Support EMEA North - Catarina Henrique on phone 45 5215 7722 About Vestas Vestas is the energy industry’s global partner on wind power solutions. We design, manufacture, install, and service wind turbines across the globe, and with more than 82 GW of wind turbines in 76 countries, we have installed more wind power than anyone else. Through our industry-leading smart data capabilities and unparalleled 71 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. Together with our customers, Vestas’ more than 21,800 employees are bringing the world sustainable energy solutions to power a bright future. We invite you to learn more about Vestas by visiting our website at www.vestas.com and following us on our social media channels.
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