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Job Description
Wilko.com Product Manager
London - Permanent - Full Time - 39 Hours
It’s not often you get the chance to develop a new business within a business, that’s already over 20,000 people strong. And it’s even rarer to do so at the start of one of the most exciting digital transformations in retail. At Wilko, it’s all going on. We’re growing our digital offering, our digital team, and the skills and careers of ambitious digital professionals with the passion, initiative and drive to get stuff done. Lots of stuff. Essentially, overhauling all the platforms and features needed to offer a world-class retail experience – no matter how, when or where our customers engage with us. It’s not for the faint hearted. But it is for big thinkers who want the scope and sense of adventure of a start up – with the stability and backing of a loved, established brand.
With a huge ecommerce strategy largely in the bag, this is your chance to define and prioritise what’s needed online, work with teams across Wilko to deliver it and put your name to high profile work that will be seen by millions. As a Product Manager focused on our desktop and mobile websites, you’ll bring the magic of our in-store experience online. No matter what wild and wonderful products our customers want, you’ll look at how to improve the purchasing experience to increase customer satisfaction and our online presence.
We can’t wait to explore the potential here, and there are all sorts of new features to think about. Subscriptions? Shopping lists? Engaging niche customer groups in areas of growth? It’s about making things better for customers, whilst getting the communication right between our own systems. With £50m a year in online sales, we’ve already a few exciting features under our belt – but we’d be lying if we said they were top notch. With you, we’ll be bigger, better and on track to hit £200m.
It’s not often you get to come in when a project is just beginning, make your mark and say you’ve helped deliver a huge programme. Especially with a business that’s set to hit massive heights over the next few years. But if you can pinpoint our customers’ needs, define how we meet them and work with technical teams to deliver new stuff, this could be perfect for you.